Turtle Swim wants you to love everything you buy from us and if you are not fully satisfied with your purchase you have 30 days for return and exchange.
- Unworn products can be returned for a refund less shipping fee
- Return items must not be worn and be in the original condition they were sent in, items without tags will not be accepted.
- Any defective/ missing items must be reported within 24 hours of delivery date.
- Returns will be issued to the original form of payment.
How do I return my order?
- Click on [....] to log in to the return portal using your email.
- Once return is authorized, you will receive a return label along with instructions.
- Please allow up to 14 days to receive your refund.
- To exchange for another item click on [...] and log in using your email.
- Complimentary shipping on exchange orders for domestic purchases only made within 30 days.
- Exchanges will be fulfilled depending on stock availability, in which you will be notified.