Return & Exchange Policy
Turtle Swim wants you to love everything you buy from us and if you are not fully satisfied with your purchase you have 30 days for return and exchange.
- Unworn products can be returned for a refund less shipping fee
- Return items must not be worn and be in the original condition they were sent in, items without tags will not be accepted.
- Any defective/ missing items must be reported within 24 hours of delivery date.
- Returns will be issued to the original form of payment.
How do I return my order?
- Click on [....] to log in to the return portal using your email.
- Once return is authorized, you will receive a return label along with instructions.
- Please allow up to 14 days to receive your refund.
- To exchange for another item click on [...] and log in using your email.
- Complimentary shipping on exchange orders for domestic purchases only made within 30 days.
- Exchanges will be fulfilled depending on stock availability, in which you will be notified.